Everyone in healthcare acknowledges that credentialing is essential. If you provide medical care and get paid via billing, then you already know that getting adequate revenue is directly linked to credentialing. It is an ongoing process that needs as much attention as the medical billing process. Apart from reimbursement, it is also important to maintain a patient’s trust and keep medical care safe.
Physicians, advanced practitioners, nurses, hospitals, clinics or other licensed clinicians; almost all medical practitioners need credentialing. Yet there are a lot of misunderstandings around credentialing. The process can be hectic; it may take more time than expected; or there is limited understanding of privileging. Anything can lead to no revenue.
In this blog, we will understand credentialing beyond the basics and help you get reimbursement for rendered services. The blog covers how it works, why it matters, and how a credentialing service can change the reimbursement game for you.
Credentialing is a verification process that healthcare providers have to do before they can treat patients. They have to prove that they are qualified and have appropriate licenses to offer medical assistance to patients and get paid for it.
Healthcare providers think that the credentialing process is a checklist, but that certainly is not the case. More than being an administrative task, it is strategic and it directly impacts revenue. Some medical specialists also need pre-credentialing to get authorized for valid patient treatment.
From the point of view of insurance providers, credentialing is necessary to prevent fraud or malpractice. Verification creates the safety net for legal and financial protection. It is essential to protect patients, healthcare providers and insurance payers. That is why following a meticulous approach is vital.
Ensuring the accuracy of your information and records as a healthcare provider is non-negotiable in the process. If there are errors, you are making your information inconsistent and creating gaps in the process.
Mostly, when delays occur in the process, the reason behind them is the regulatory and policy changes. Your primary source may be delaying the verification; it may be the state licensing board not pushing your application further or insurance payers.
Credentialing is not a one-time process. It is supposed to be done every time you change your location, medical specialty, or scope of practice. If you are not changing anything about your medical practice, you still have to get re-credentialed every 2-3 years.
There is no scope for making mistakes during the credentialing process. Knowing how this process works gives you a heads-up in avoiding errors and ensuring proper credentialing without any delays.
Basically, all healthcare providers who receive revenue through patients’ insurance coverage and want to bill insurance through payer enrollment need to be credentialed. If you are joining a different medical practice or there is a change in your specialty, you need to get credentialed. If the healthcare practice that you work for wants to join a different insurance payer network, there is a need for credentialing again.
So, if you want to ensure timely credentialing, then you need to start ahead. This will prevent revenue loss and allow you to treat patients.
The process actually starts when you enter the application phase. To file the application, you must provide all authentic documents of your information as a healthcare provider. You need to give proof of your education and training, employment history, licenses and certifications, specialty-specific credentials, and more. You also have to provide valid professional references and reviews.
Inconsistent documents, errors in the application, or missing details will result in credentialing delays. This step also calls for proper tracking to reduce errors.
After submitting the application, you have to wait out the steps of primary source verification (PSV) and committee approval. During primary source verification (PSV), insurance companies will take their time to check every document thoroughly. They will check your malpractice history and verify each document submitted by you.
The second step is application review and committee approval, in which a credentialing committee will review your application. At this time, they will take the privileging decision and map out the procedures a healthcare provider should be authorized to perform.
These two steps usually take the longest time.
Upon successful verification, healthcare providers get a notification of approval that they are officially credentialed. But, once you get approval, you have to do the enrollment process to actually get reimbursed for rendered medical services. Payer enrollment, claim setup and privileging must be done appropriately at this time.
Only after all this will you be authorized to treat patients and get revenue for rendered medical aid.
Credentialing is an ongoing process where you need to get re-credentialed after 24 to 36 months. Re-credentialing involves reporting changes in your medical practice, license renewals and malpractice claims.
Ongoing monitoring saves you from losing credentialing suddenly and leading to revenue loss. It also keeps you updated about the right time to file the application for re-credentialing.
Credentialing is not an option; it is crucial and mandatory. Without it, healthcare providers will not receive their well-deserved revenue. It is important to stay protected and continue working as a healthcare provider. Income is just one part of credentialing. It offers legal protection to healthcare providers, enhances their professional credibility and gives them career flexibility.
There are numerous problems that can arise at the time of credentialing and delay the process. That means you cannot treat patients until your application is approved, but not with AlterMed RCM. AlterMed RCM is a medical billing service and credentialing service provider for healthcare providers across the US. We are familiar with all the hassle related to the credentialing process and how to avoid it. Our team assists you during application filing, takes care of all compliance requirements, and makes sure you never miss any details. We sought out the administrative chaos for you, reduced the risk of errors, and helped you achieve revenue. Once the credentialing process is done, we monitor it for you and help you get re-credentialed. Our medical billing service helps you in filing claims after you treat the patients. We offer a complete package deal of services to simplify your credentialing and medical billing process.